TERMS AND CONDITIONS OF SERVICE

Effective Date: January 13, 2025

INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to BMWMAOU, a provider of premium vehicle enhancement products. These Terms and Conditions (“Terms”) establish the legal framework for your use of our website and services. By making a purchase or accessing the website, you fully accept and agree to these Terms. If you disagree with any part, please refrain from using our services.

BMWMAOU LIMITED, company number 16119780, operates from 128 City Road, London, United Kingdom, EC1V 2NX.

1. SCOPE OF TERMS

  • These Terms cover the purchase and sale of physical products on the BMWMAOU website.
  • Future expansions to digital products and services will be governed by a separate policy.

2. ORDER PROCESSING AND CANCELLATIONS

  • Order Confirmation: Orders are processed immediately after checkout, with a confirmation email sent upon successful payment.
  • Modifications: Changes or cancellations can only be requested before shipping confirmation.
  • Out-of-Stock Handling: If an item is unavailable post-purchase, BMWMAOU will offer a full refund, an exchange, or deferred shipment.

3. PRICING, TAXATION, AND PAYMENT

  • All prices are listed in GBP (£).
  • Accepted payment methods include major credit/debit cards and secure payment gateways.
  • Tax and Import Duties: Customers are responsible for applicable taxes and import duties.

4. SHIPPING AND DELIVERY

  • Orders are processed within 1-3 business days.
  • Estimated delivery times:
    • UK: 2-5 business days.
    • Europe: 5-10 business days.
    • International: 10-20 business days.
  • Risk transfers to the customer upon delivery.

5. RETURNS AND REFUNDS

  • Returns must be requested within 14 days of receipt.
  • Items must be returned unused, in their original packaging.
  • Refunds will be issued within 5-10 business days after inspection.

6. WARRANTY POLICY

  • Warranty covers manufacturing defects and quality-related issues.
  • Claims must be submitted with:
    • Proof of purchase.
    • Product issue description.
    • Photo or video evidence.
  • Warranty exclusions: misuse, improper installation, normal wear and tear.

7. LIMITATION OF LIABILITY

  • BMWMAOU is not liable for damages caused by improper installation or misuse.
  • Professional installation is recommended for certain products.

8. INTELLECTUAL PROPERTY RIGHTS

  • All content on the BMWMAOU website, including product descriptions, images, and logos, is the property of BMWMAOU LIMITED.
  • Unauthorized use, reproduction, or modification of website content is strictly prohibited.

9. PRIVACY POLICY AND DATA HANDLING

BMWMAOU adheres to GDPR and CCPA standards for data collection and protection.

  • Personal data collected is used strictly for order fulfillment and marketing (with consent).
  • Data is securely stored and encrypted with limited access.

10. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of England and Wales. All disputes will be resolved in the courts of England and Wales.

11. MODIFICATIONS TO THESE TERMS

BMWMAOU reserves the right to update these Terms without prior notice. Continued use of the website constitutes agreement with the revised Terms.

12. CONTACT INFORMATION

  • Email: m@bmwmaou.com
  • Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
  • Company Number: 16119780

By making a purchase, you acknowledge and agree to these Terms and Conditions.