PRIVACY POLICY

Effective Date: January 13, 2025

INTRODUCTION

At BMWMAOU, we are committed to safeguarding your personal data in strict compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or make a purchase.

By using our services, you acknowledge and consent to the practices described in this Privacy Policy.

1. DATA COLLECTED

We collect the following types of personal data to ensure efficient order processing and a personalized shopping experience:

  • Personal Information: Full name, billing and shipping addresses, phone number, and email address.
  • Payment Information: Securely collected through third-party payment processors (we do not store payment details).
  • Order Details: Purchase history and transaction data.
  • Website Usage Data: IP addresses, browser type, and cookies for performance analysis.

Data is collected during account creation, checkout, and while interacting with our website.

2. HOW YOUR DATA IS USED

BMWMAOU uses your personal data to deliver a smooth, secure, and efficient shopping experience.

  • Order Fulfillment: To process and deliver your orders accurately.
  • Customer Support: To assist with inquiries, returns, and warranty claims.
  • Personalized Marketing: To send promotional offers, updates, and newsletters (with consent).
  • Security & Fraud Prevention: To ensure secure transactions and prevent misuse of the website.
  • Legal Compliance: To comply with legal obligations related to financial reporting and fraud detection.

BMWMAOU relies on your consent, contractual obligations, and legitimate business interests to process data.

3. THIRD-PARTY DATA SHARING

BMWMAOU may share your personal data with carefully selected third parties strictly for the purpose of providing our services:

  • Payment Processors: To securely process transactions.
  • Logistics Providers: For order fulfillment and delivery tracking.
  • Marketing Partners: To manage email campaigns and promotions (with your consent).
  • Legal Authorities: If required by law or to enforce our Terms and Conditions.

We do not sell or trade your personal data to third parties.

4. DATA SECURITY

We prioritize the security of your personal data using advanced security measures, including:

  • Encryption: SSL encryption for secure data transmission.
  • Secure Storage: Data is stored on secure servers with restricted access.
  • Access Control: Limited employee access to personal data based on job responsibilities.

While we implement strict security protocols, no system is entirely risk-free. If a data breach occurs, you will be notified as required by law.

5. DATA RETENTION

We retain your personal data only as long as necessary for business purposes and legal compliance:

  • Order and Payment Records: Retained for up to 7 years for financial reporting and legal requirements.
  • Account Data: Retained until account deletion is requested.

To request data deletion, contact us at m@bmwmaou.com.

6. YOUR RIGHTS UNDER GDPR & CCPA

You have the following rights regarding your data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restriction: Limit how we use your data.
  • Right to Object: Object to marketing communications.
  • Right to Withdraw Consent: Withdraw consent for marketing activities.

To exercise any of these rights, contact m@bmwmaou.com.

7. COOKIES POLICY

BMWMAOU uses cookies to enhance website functionality and improve user experience:

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: To analyze website traffic.
  • Marketing Cookies: To personalize promotions.

A cookie banner is displayed for consent when you first visit our website.

8. CONTACT INFORMATION

  • Email: m@bmwmaou.com
  • Registered Office: BMWMAOU LIMITED, 128 City Road, London, United Kingdom, EC1V 2NX
  • Company Number: 16119780

By using this website, you consent to the data practices outlined in this Privacy Policy.